Accuracy is very important to us. We guarantee you will receive the exact products you ordered. If an item happens to be out of stock, we will notify you in a timely manner to give you the opportunity to choose a substitution or place the item on backorder.
Our Freshness Guarantee
Given the perishable nature of our products, Light Hill Meats employs the highest standards to ensure your beef arrives in wholesome condition. By utilizing insulated coolers and dry ice, we guarantee your product will arrive safely and at the correct temperature.
Returns & Exchanges
Because our products are perishable, we unfortunately cannot accept physical returns. However, your satisfaction is our top priority. If you are ever unsatisfied with your purchase, please notify us within 24 hours of receiving your order, and we will gladly replace your order or issue you a Light Hill Meats gift card.
Contact Us
If you are not pleased with your purchase or feel we have failed to live up to our guarantee, please give us a call at (931) 488-4631. We will be happy to assist you!