Our perishable beef products are shipped vacuum sealed and frozen over dry ice inside an insulated cooler. We utilize UPS 1-2 day shipping to ensure our goods arrive in a timely manner. 

If your product arrives thawed but is still cool to the touch, it is perfectly safe to eat within 7 days or can be safely refrozen. However, if the product is not cool to the touch, please call us right away at (931) 488-4631 so we can make it right.

Yes. For information about corporate gifts or custom gift packages, please see Corporate Gifts or call

In accordance with Tennessee tax laws, grocery items like our beef are subject to a reduced state sales tax rate plus applicable local taxes. Standard sales tax will be collected on all other taxable merchandise, such as apparel.

Accuracy is very important to us. We guarantee you will receive the exact products you ordered. If an item happens to be out of stock, we will notify you in a timely manner to give you the opportunity to choose a substitution or place the item on backorder.

Our Freshness Guarantee
Given the perishable nature of our products, Light Hill Meats employs the highest standards to ensure your beef arrives in wholesome condition. By utilizing insulated coolers and dry ice, we guarantee your product will arrive safely and at the correct temperature.

Returns & Exchanges
Because our products are perishable, we unfortunately cannot accept physical returns. However, your satisfaction is our top priority. If you are ever unsatisfied with your purchase, please notify us within 24 hours of receiving your order, and we will gladly replace your order or issue you a Light Hill Meats gift card.

Contact Us
If you are not pleased with your purchase or feel we have failed to live up to our guarantee, please give us a call at (931) 488-4631. We will be happy to assist you!

At Light Hill Meats, we want you to get the absolute best results from your beef! The safest and ideal way to thaw your meat is in the refrigerator at 40 deg or below.

Most steaks thaw in about a day, while larger items like brisket or prime rib will need a couple of days. Once thawed, the beef stays fresh in the fridge for 3 to 5 days—and you can even safely refreeze it during this time if you change your mind.

Please avoid thawing meat on the counter or using hot water, as this compromises food safety. If you need it thawed quickly, placing the sealed package under cold running water is the best alternative.

For the absolute best quality, plan to cook your beef within 4 to 12 months. Keep your freezer set at 0 Deg or below and ensure the packaging remains tightly sealed to prevent air from getting in.

If a seal happens to break, freezer burn may occur. While the product remains entirely safe to eat, the affected areas will be dried out and flavorless—just trim those spots away before cooking.

All our steaks are wet aged for a minimum of 14 days.

Exceptional quality requires uncompromising standards. Our Reserve Collection features beef from our farm, guaranteeing that growth hormones, antibiotics, and animal byproducts are Never Ever used.

We don't outsource our quality. All cattle for our Reserve Collection are harvested and processed at our own state of the art facility in Lynnville, Tennessee. Here, our expert team handles everything—from breaking down the primal cuts to individual portioning and vacuum-sealing. This hands-on approach allows us to guarantee the highest level of freshness and care in every package.

Quality you can taste, standards you can trust. Every animal in the Light Hill Meats Reserve Collection is pasture-raised and thoughtfully grain-finished. We guarantee that no hormones, growth promotants, or animal byproducts are ever used in our feed.